Terms & Conditions
Last Updated: [Insert Date]
Welcome to AstroHomes & Apartments (“we,” “our,” “us”). By accessing or using our website, booking platform, or any of our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site or making a booking.
If you do not agree to these Terms, please do not use our services.
1. General Overview
AstroHomes & Apartments is a property management and short-let accommodation service provider in Nigeria. We connect guests with fully furnished apartments for short or extended stays, and we provide management services for property owners seeking to optimize their rental experience.
By using our services, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement.
2. Bookings and Payments
All bookings are subject to availability and confirmation.
Full or partial payment may be required at the time of booking, depending on the property’s policy.
Payment can be made through approved methods such as bank transfer, card payment, or third-party platforms as indicated on our website.
Prices are subject to change without prior notice but confirmed bookings will not be affected by later changes.
Any additional charges (e.g., damages, extended stay, or lost items) will be billed separately.
3. Check-In and Check-Out
Check-in time: [e.g., 2:00 PM]
Check-out time: [e.g., 12:00 PM]
Early check-in or late check-out may incur additional fees and is subject to availability.
Guests must present valid identification at check-in.
4. Guest Responsibilities
By booking a stay with AstroHomes, you agree to:
Treat the property and its contents with respect and care.
Avoid loud noise, disturbances, or illegal activities on the premises.
Not exceed the maximum occupancy stated in the property listing.
Report any damages or maintenance issues promptly.
Comply with all building rules, policies, and applicable laws.
AstroHomes reserves the right to terminate a stay without refund if a guest breaches these conditions or causes significant damage to the property.
5. Cancellations and Refunds
Cancellation policies vary depending on the property and booking channel.
Guests are advised to review the specific cancellation terms before booking.
Refunds, where applicable, will be processed within [5–10 business days] after approval.
No-shows or early departures are generally non-refundable unless otherwise stated.
6. Property Owners and Management Clients
For property owners under our management:
A separate management agreement governs the terms of service, revenue sharing, and responsibilities.
AstroHomes reserves the right to manage listings, pricing, and guest communications to optimize performance.
Property owners are expected to maintain transparency regarding property status and any third-party involvement.
7. Limitation of Liability
While we take every measure to ensure a smooth experience, AstroHomes & Apartments is not liable for:
Loss, damage, or theft of personal belongings.
Injuries, accidents, or medical emergencies occurring on the property.
Service interruptions caused by factors beyond our control (e.g., power outages, internet disruptions, force majeure events).
Our liability, if any, is limited to the amount paid for the booking or management service in question.
8. Privacy and Data Protection
We value your privacy. Any personal information provided to AstroHomes is handled in accordance with our Privacy Policy. We do not share or sell customer information to unauthorized third parties.
9. Intellectual Property
All content on the AstroHomes website, including text, images, graphics, logos, and materials, is the property of AstroHomes & Apartments and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
10. Amendments
AstroHomes reserves the right to modify, update, or replace these Terms & Conditions at any time. Changes will take effect once posted on our website. Continued use of our services after changes are made constitutes acceptance of the revised terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of Nigerian courts.
12. Contact Us
For questions, concerns, or requests regarding these Terms, please contact us at:
📍 AstroHomes & Apartments
Suite B8 Real Tower Center Plaza, Utako, FCT – Abuja, Nigeria
📧 hello@astrohomes.net | astrohomesng@gmail.com
📞 08032841515 | 07063127949